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Grcoery Store

Grocery Store

Kazy's Grocery Store

Kazy's Gourmet is pleased to announce that we are now offering contactless grocery delivery service to all residents in the Dallas-Fort Worth area.  The same restaurant quality products straight to your front door.  During these challenging times, we are temporarily extending wholesale prices to the public to ensure that no one has to worry about putting food on the table.

 

TLDR version:  View our Grocery Menu here: ONLINE CATALOG and call us to place your order at 972.235.4831

 

We are experiencing unusually high order volumes, resulting in some lags in our procedure and operation.  Our priority is to ensure our community can safely make the meal they want to share with their loved ones.  Thank you in advance for your patience and understanding as we navigate these unprecedented times together!  

 

WHAT IS YOUR DELIVERY RANGE?

All cities in Dallas County.

 

In Collin County, we are delivering to the following cities: Allen, Carrollton, Frisco, Garland, McKinney, Murphy, Plano, Richardson, Sachse, Wylie.

 

In Denton County, we are delivering to the following cities:  Denton, Flower Mound, Little Elm, Lewisville, Roanoke, and The Colony.

 

In Tarrant County, we are delivering to the following cities: Arlington, Bedford, Burleson, Colleyville, Euless, Flower Mound, Fort Worth, Grand Prairie, Grapevine, Haltom City, Hurst, Keller, Mansfield, North Richland Hills, Saginaw, Southlake, Trophy Club, Watauga.

 

WHAT IF I'M NOT IN YOUR DELIVERY AREA?

Give us a call and let us know.  We want to ensure we are taking steps to accommodate as many families as we can.

 

WHAT DOES CONTACTLESS GROCERY DELIVERY SERVICE MEAN?

When placing your order, tell us a safe and accessible location for us to put your groceries.  Keep you phone nearby as we will text and call upon arrival.  Our driver will wait at a safe distance to ensure that you have picked up your products.  If you have specific requests, please let us know at the time of delivery.  At this time, our drivers cannot hand off any groceries to consumers directly.

 

WHAT PRODUCTS CAN I BUY?

Browse our grocery menu here: ONLINE CATALOG

 

HOW DO I PLACE AN ORDER?

Call us at 972.235.4831 and speak with one of our staff members to place your order and get all your questions answered.  We are here Monday through Friday from 10am until 5pm.  Email us at info@kazysdallas.com or send us a fax at 972.235.0408.  Please include your full name, mobile phone number, address, grocery order, and delivery instructions.  We may contact you by phone if we have any questions.

 

HOW DO I PAY?

You will receive an e-mail with your invoice and a secure link to make your credit card payment.

 

HOW MUCH IS DELIVERY?

Free delivery on all orders over $50.  If you order less than $50 worth of product, a delivery fee of $15 will be added to your order.

 

WHEN WILL I GET MY ORDER?

Call us during our hours of operation (Monday through Friday from 10am until 5pm) and we will deliver to you on that same day.  Any orders received after hours will be delivered the next day by 12 noon.

 

CAN I REQUEST A DELIVERY TIME?

We unfortunately cannot accommodate or guarantee delivery times, but we will send you a text when we are on the way.  If a phone call, e-mail, or fax is preferred please let us know when you order.

 

WHO IS DELIVERING MY ORDER?

A Kazy's Gourmet driver who has been hired and trained according to all restrictions and regulations set forth by the Department of Transportation.  We have two staff members who have undergone rigorous US DOT Motor Carrier Safety Compliance Training to ensure that we are abiding by all federal regulations to ensure the safety of our drivers, vehicles, and most importantly our customers.

 

CAN I COME BY YOUR STORE TO PICK UP MY ORDER?

Yes.  We are offering contactless curbside service ONLY to our pick up customers.  If you are picking up a grocery order, please stay in your car and a member of our staff will come outside to assist you.

 

I THOUGHT KAZY'S WAS A RESTAURANT.  CAN I PLACE A DELIVERY ORDER?

No.  At this time our restaurant is closed.

 

WHAT HEALTH AND SAFETY STEPS ARE YOU TAKING DURING THIS PANDEMIC?

Kazy's Gourmet is a HACCP certified facility with three employees on staff who have undergone extensive HACCP training.  This means we have to abide by strict health and sanitation regulations mandated and enforced by the FDA.  In addition to the federal government, the City of Dallas and the Texas Department of State Health Services come out to audit us every few months.  We have always and will continue to put our customers' health and safety as our top priority.

 

Our staff is avoiding close contact at all times.  Our workstations are separated by more than 6 feet and we are all wearing masks and gloves, in addition to SSOP guidelines enforced by the USDA of wearing hairnets and/if applicable beard nets.  We have had several meetings to ensure that our staff fully understands the severity and importance of hand washing, social distancing, and staying home if they have any symptoms of COVID-19.

 

WILL YOU BE OFFERING ONLINE ORDERING SOON?

Yes.  We are furiously working to revamp our website to facilitate ordering and collecting payment.  Thank you for your patience while we work out all the details.

 

CAN I PAY CASH?

No.  We only accept American Express, Discover, MasterCard, and Visa.

 

DO YOU CHARGE SALES TAX?

Yes.  The State of Texas imposes a sales and use tax on all retail sales.

 

CAN I PROVIDE FEEDBACK?

Yes.  Please call, email, or fax us with any and all feedback.  What items do you want to see on our grocery menu?  Do you have an issue with your delivery?  We are here to listen and learn so please do not hesitate to let us know your thoughts.